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All orders received are:
Packed the next working day
Dispatched the following day
Delays may occur due to:
Sundays
Long weekends
Sales periods
National holidays
Delivery timelines vary based on your location:
Domestic Delivery: 1 – 14 days (depending on proximity to Assam)
Any concerns or claims regarding delivery must be raised within:
7 days from the confirmed delivery date (as per tracking)
Claims raised after this period will not be accepted.
Free shipping is available on orders above ₹1000
If a shipment is marked as delivered but not received:
Contact us within 3 days of delivery status update
Claims beyond this period will not be considered
We ship worldwide.
Estimated Delivery Time: 2 – 4 weeks (depending on proximity to Assam)
Calculated at checkout
Based on weight (starting from 1 kg and increasing incrementally)
Customers are encouraged to optimize cart weight for better shipping rates.
Each country has different customs regulations
If your shipment is held at customs:
You are responsible for communication with authorities
You must bear any additional duties, taxes, or charges
Do not accept packages that appear damaged or tampered
If accepted, ensure you note the damage in the delivery acknowledgment
You must:
Record a complete video of the package and unpacking process
This is mandatory for:
Raising claims with courier partners
Processing compensation for damage or missing items
Without video proof, claims will not be accepted.
Xako Publication147, Dewaguri, RahaNagaon, Assam, 782103India
